I bring to the table a set of skills and talents that makes me not only a well rounded, highly educated person, but also a fantastic employee. I am a problem solver, a teacher and an innovator. I give back to my community whenever possible. You may read more about each of these skills and talents by using the links to the left. Examples follow whenever appropriate.
My ability to learn and adapt is closely related to my ability to turn around and share that knowledge with others. I find myself staying involved with the teaching and mentoring process no matter what my actual job description might be. By becoming willing to help someone learn a skill or body of knowledge that I have experienced in the past, it increases the liveliness of the memory. I find myself learning from those that I mentor and teach almost as much as they may learn from me.
I received a letter of Exceptional Performance for my work as a mentor during the on-the-job training of one of the new classes of dispatchers that we hired in 2008. I have been an on the job trainer for new 911 dispatchers for 5 of the 6 years that I have been employed by the City of Phoenix.
Very often a standard solution for a problem is not satisfactory for the specific group of people that I work with. For example, a 911 call center needs to have minimum staffing levels over the course of a day. The traditional solution to that problem is to employ three eight hour shifts that each meet the volume requirements of that time frame. But by throwing out the rules, I was able to design a ten hour shift schedule in our workplace that relies on four starting times instead of three, with the added benefit of a four day work week for more than 70% of the dispatchers on duty.
This solution took me more than a year of trial and error and out of the box planning to create. As far as I know it’s the only way in which the problem of how to evenly divide a twenty four hour day into ten hour segments has been solved.
As an experienced volunteer for Habitat For Humanity, I have assisted in the construction of several houses throughout different parts of the Valley. I also help lead new volunteers through the different construction tasks, giving them as much of the experience of Habitat as possible. It is a mission that I throw my full weight behind, figuratively and literally – at the end of a good day’s work, I realize that I have muscles in the weirdest places! But it’s all for a good cause: Habitat is dedicated to “eliminating substandard housing in our community by helping low-income families purchase a simple, decent home in which to live.”
Read more about the mission of Habitat for Humanity Valley of the Sun.